Sodexo Live! have a brand-new opportunity for a Food and Beverage Supervisor to join our amazing close knit and high performing team at Goodison Park, the home of Everton Football Club.
At Sodexo Live! we bring people together, we create exceptional moments and lasting memories. We are a unique community of people mobilized to create live experiences that are unforgettable.
We are looking for a passionate, enthusiastic, and motivated individual who will actively lead and take accountability for the successful delivery of all event business. You will be responsible for ensuring the timely and efficient planning and service delivery of all events offers to the client's agreements.
This is an operations focussed role where you will manage site specific conference & banqueting bars and hospitality services including teams, leading by example and taking responsibility when needed. Relevant events delivery experience will be key to your success; you will be highly organised with great attention to detail and the ability to prioritise workloads effectively. You will have lots of enthusiasm!
This is a great opportunity within a highly supportive environment to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression.
When you join Sodexo Live! you truly belong, you will have the opportunity to thrive with career and learning opportunities available across the organisation - we cant wait for you to join us!
Main Responsibilities
What you'll do:
- Assist the Duty manager to ensure the successful setup and delivery of all match day and non- match day operations.
- Ensure all conference, events and match day hospitality are run in line or above client expectations.
- Ensure that costs and expenditure are controlled. Maximising labour productivity to achieve budgeted/ forecasted P&L
- Continually seek ways to enhance quality through innovation.
- Lead the Hospitality team to ensure that business objectives are met, and standards are delivered competently and consistently and personal objectives through regular 1-2-1 meetings
- Ensure that the department training plan is followed and adhered to and that all statutory and bespoke training is scheduled and carried out
- Develop long term client relationships in line with the CFL philosophy to enhance the retention of current clients and customers, gain referrals for new business and attract new customers.
- Assist the duty manager in leading and managing the C& E team and actively promote Goodison Park for both internal and external clientele
- Undertake duty management and operational shifts as required
- Liaise with 3rd party suppliers as required to support this.
- Good productive long term client relationships are developed with clients.
- Facilitate a high support, high challenge performance management culture that motivates an engaged workforce
- Manage and update a post-match day maintenance log and take necessary actions as required
For a full list of responsibilities please read the attached job description
The Ideal Candidate
What you bring:
Essential
- Experience in working in food and beverage in a similar setting.
- Experience of delivering high quality hospitality operations
- Operational knowledge, skills and experience.
- Team leading
- Manage multiple workloads and shifting priorities.
- Deliver excellence in operational service standards and customer satisfaction.
- Excellent interpersonal skills and ability to communicate effectively with customers, clients and employees at all levels.
- Achieve set, standards and operate to performance criteria; for example, health and safety, hygiene
- Hospitality experience
Desirable
What we offer:
£26,000pa + excellent benefits package
Working with Sodexo Live! is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we offer:
- Flexible and dynamic work environment
- Competitive compensation
- Access to ongoing training and development programs
- Countless opportunities to grow within the company
We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more!
Keywords:hospitality, events, stadium, duty manager, C&E, conferences, food and beverage supervisor