As Housekeeping Support Specialist, you will ensure that those in our care receive exceptional service at all times and that all aspects of the operation are maintained and presented to the highest possible standard.
You will work within a planned development cycle to deliver continuous improvement to the housekeeping function through training, coaching, and supporting all homes within the HC-One portfolio.
You will also be accountable for the drive, planning and successful execution of the strategic vision and activity, ensuring delivery is aligned to organisational goals to:
- Deliver the best health and care experience to Residents
- Promote the best working environment for Colleagues
- Deliver the best returns for investors
This is a Home based role with extensive travel
A self-starter with the ability to work autonomously, you have strong relationship building skills and can communicate with a wide range of stakeholders. You have strong people skills, being able to influence and motivate, and have experience of coaching, training and mentoring.
Outcome and solution focused, you are an analytical / critical thinking and have experience of trend analysis and providing reports for a wide range of audiences. You have strong IT skill and have good organisation, prioritisation, and time management skills.
Safeguarding is everyone's responsibility and therefore it is important that you are able to recognise the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there are any concerns. All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken. HC-One offers professional residential, nursing and specialist dementia care for older people. We aim to be the first choice care home in each community for Residents and Colleagues; we will achieve this mission through providing the kindest possible care to Residents in over 280 care homes across the United Kingdom.
We are very proud of our outstanding team at HC-One. They are caring, warm-hearted and professional people who have a clear understanding of our Residents individual needs, choices and wishes.
We are passionate about ensuring that our current and future Colleagues can be their true selves, and that our workforce represents the communities we serve. We prioritise inclusive working practices and invite applicants from all backgrounds into our HC-One family.
What HC-One offer
Complimenting your salary, you will enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career we will invest in you and you will enjoy additional support and benefits including:
- Award-winning learning and development
- 25 days annual leave
- An opportunity to learn from experienced colleagues as part of an outstanding and committed team.
- GP online - providing around the clock GP consultation via an interactive app - available to you and your children under 16
- Colleague discounts - Access to over 1600 high street discounts including carefully selected discount partners
- Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
We want you to have an amazing experience working at HC-One, starting with our commitment to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one.