Housing Officer
West Wiltshire
Salary - £33,400-41,800 (+ 750 Car Allowance) per annum - depending on skills and experience
Contract type - Permanent
Working hours - Full Time (37 hours per week)
About the role
We are currently recruiting for a Housing Officer covering West Wiltshire, patches on a permanent basis.
Housing Officer is a key role within the Localities structure. This post is customer facing and responsible for tenancy management services.
You will report to a Locality Manager within a Localities team but may work beyond a defined geographical boundary should workload dictate.
You will independently manage ASB cases proactively and swiftly working alongside our specialist Tenancy Enforcement team in line with relevant policy and procedure.
As the Housing officer, you will investigate and take action against cases of subletting, abandonments or any other suspected tenancy fraud; acting swiftly in line with our policy and procedures.
This role will include undertaking tenancy audits and other home visits, completing follow up work in a timely manner.
A cover letter is required for this role. Any applications without a cover letter, may not be considered.
Please note that if you are successful in this role, we will require a DBS check to be completed. Further details will be sent following offer.
About you
You will have a good general or technical education beyond GCSE e.g. 2 or more A- Levels/NVQ3 or vocabulary, verbal reasoning and numerical skills to the equivalent ability level.
Ideally you will be a Member of the CIH and hold a Housing or related qualification.
You must have knowledge and experience of housing and tenancy law; including succession, mutual exchange, assignments and ending tenancies. This will also include experience of tenancy or leasehold management and enforcement.
Having experience of preparing and serving legal documents, including but not limited to Acceptable Behaviour Agreements, Notice of Seeking Possession, Notice to Quit and producing witness statements is desirable but not essential.
This role will require you to have excellent communication skills.
About us
GreenSquareAccord is one of the biggest social housing and care providers in England.
We believe passionately in our mission to build better lives and provide social housing and support services to 54,000 people across our four localities. We are proud to play an active role in helping people to deal with the consequences of the housing crisis by providing affordable homes for people in our communities who need them most.
We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system.
Our purpose
We are proud to be able to support tens of thousands of people across England by providing affordable housing and care to help people live independently.
Our focus is on building better lives. Everything we do is about people - whether that`s providing a good quality, safe home or providing care which helps someone to live an independent life.
Our colleagues live and breathe this social purpose and we need great people, with skills across a range of disciplines, to make this happen.
Working for GreenSquareAccord gives you the chance to bring your skills and expertise and make a real difference. It doesn`t matter which role you are considering applying for, your work will help thousands of people build a better life.
The GSA Way
We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way.
A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is.
Our five core commitments are:
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We believe our customer is everything
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We are one team
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We are supportive and caring
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We are business-minded for social purpose
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We are curious and ambitious.
You can read more about the GSA Way in our recruitment pack.
Benefits
In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes; annual holiday entitlement (plus statutory bank holidays); a defined contribution pension scheme; trust based flexible working and a Confidential Employee Assistance Programme (EAP).
GreenSquareAccord also offer a non-contractual performance-related bonus scheme. Further details will be made available upon joining, along with supporting documentation which can be found on the GreenSquareAccord intranet site.
All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy.
GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job description, are guaranteed an interview.
If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.