WHAT TO EXPECT
This role exists to contribute to the definition and development of harmonised customer experiences for Interior Experiences and Wellbeing within Body Engineering to inform the future JLR products. The individual in this role will contribute to activities to challenge the way we deliver features to our customers and identify future features that will aim to harmonise the different interior functions.
Working cross-functionally as a part of an agile team the candidate will actively support the definition of the Wellbeing & Interior Experience features, working closely with other functions in Body Engineering, programme, quality and customer insights teams to understand the needs of our customers and identify opportunities for us to address these needs. They will contribute to the definition of the future strategy of interior experiences.
Key Accountabilities and Responsibilities
- Work as part of an agile team developing concepts for future JLR vehicles.
- Work with data to understand customer requirements and needs.
- Creation of concepts, review and refine with stakeholders.
- Work with User interface researchers and behaviour specialists to plan testing activities and to Interpret testing outcome to allow for refinement of designs accordingly.
WHAT YOU NEED
- Appreciation and understanding of customer experience and have a customer-centred design mindset.
- Ability to communicate with a wide range of audiences on sometimes complex issues, topics and engineering principles and practices.
- Ability to challenge existing thinking in a positive way whilst building credibility and trust through experience and personal style.
- Ability to use critical thinking and problem solving.
- Collaboration, communication and open mindedness.
- Experience in the ability to gather customer requirements.
SO WHY US?
Bring all this to the home of premium innovation, and you'll find the opportunities to further your career with a world-class team, a discounted car purchase and lease scheme for you and your family, membership of a competitive pension plan and performance related bonus scheme. All this and more makes JLR the perfect place to continue your journey.
This role may offer the opportunity for hybrid working where you can split your time between working from home and in the office. At JLR, hybrid working is a voluntary, non-contractual arrangement providing employees with more choice and flexibility around how, when and where they work, if suitable for their role. Further details can be discussed with the Hiring Manager at interview stage.
Please be aware that we may close this vacancy for applications before the stated deadline if we receive a high volume of interest. We strongly advise you to submit your application as early as possible.
JLR is committed to equal opportunity for all.