We have a brilliant opportunity for a Library Supervisor to join us!
This is a 33 hour per week, permanent role with a salary of £27,372- £31,169 per annum (pro rata)
About us:
The Royal Borough of Windsor and Maidenhead (RBWM) is set in the wider county of Berkshire, one of the most economically productive and innovative areas of the country. The borough council – a unitary authority - takes pride in its exceptional team of dedicated professionals who are passionate about providing quality services to the community. RBWM is a unique borough, with huge opportunity given its proximity to London and expanding business sectors, as well as being a major cultural and tourism area which includes international attractions such as Windsor Castle, Legoland and Ascot Racecourse.
Given our Royal connections, the eyes of the world are often on us and we continue to rise to the challenge.
This is an excellent opportunity for an enthusiastic Library Supervisor to join our Library and Resident Contact (Face to Face) team.
The Role:
As part of the wider Library and Resident Services Team you will have a key role in managing the day to day delivery of services at individual RBWM Libraries.
Your role will involve:
- Supervising staff and library buildings including Health and Safety requirements
- Delivering excellent customer service
- Dealing with escalated enquiries
- Developing community information services and partnerships
- Facilitating the use of library spaces by other organisations to deliver support services whilst generating income
What we are looking for:
- A customer-focused approach
- An ability to form strong partnerships with community groups, charities and other organisations that meet the priorities of the organisation while generating additional income
- Love of books and reading and people with an understanding of the value of the public library service to communities and individuals
- Excellent digital skills and the ability to show people how to use a variety of digital devices
- You will need to be able to work at any location in the Borough and to do physical work such as carrying boxes of books, pushing loaded book trolleys and being on your feet walking between floors and across the library for extended periods of time. This post is primarily based at Windsor Library but supervisors may be responsible for any RBWM library location.
What we offer:
- 32 days annual leave plus bank holidays and option to purchase more.
- Generous Local Government Pension scheme includes life cover (3 times of annual salary); and an Additional Voluntary Contribution (AVC) scheme to enhance your pension provision.
- Free employee parking close to the offices.
- Give As You Earn scheme.
- Instant Reward Scheme to recognise and reward innovative achievement.
- Employee Assistance Programme providing counselling, advice and information.
- Access to discounts and deals with hundreds of retailers, including discounted gym memberships and travel deals.
RBWM values a collaborative and inclusive work environment, fostering creativity and innovation in all aspects of its operations. As an equal opportunities’ employer, we encourage applications from all as we believe diverse talent makes us stronger.
If you have a disability, are a current or former member of the armed forces or have been part of any formal care system up to the age of 25, you will be guaranteed an interview, should you meet the minimum requirements for the role.
Interview dates: w/c 28 May 2024
If you wish to discuss this position informally, please contact Angela Huisman, Library and Resident Contact (Face to Face) Lead, on Angela.Huisman@RBWM.gov.uk or 01628 685641.