Network Capacity Analyst

  • Job Reference: 10098018
  • Date Posted: 22 April 2024
  • Employer: Capita plc
  • Location: City of London, Greater London, England
  • Salary: £40,000 to £44,000
  • Sector: I.T. & Communications
  • Job Type: Home Based
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Job Description

Home based role Help strengthen our Team as our Network Capacity Analyst. Home based role.

Great opportunity to join our Capacity and Reporting Team, within the Service Operations Team. You will play a crucial role in ensuring the efficient operation of our network systems.

What You'll Be Doing:

  • Work closely with cross-functional teams to identify current and future network capacity requirements.
  • Analyse network traffic and performance data to identify capacity bottlenecks and performance issues.
  • Develop capacity planning models and scenarios to identify capacity gaps and plan for future network upgrades.
  • Collaborate with network engineering teams to design and implement solutions to address capacity constraints and performance issues.
  • Monitor and report on network capacity utilisation and performance metrics.
  • Conduct periodic reviews of network capacity plans and adjust as necessary to ensure alignment with business needs.
  • Maintain up-to-date knowledge of industry best practices and emerging trends in network capacity planning and performance management.
  • Provide regular updates to senior management on network capacity planning activities and performance trends.
  • Develop and maintain documentation of network capacity planning processes and procedures.

What we're looking for:

  • Strong experience in network capacity planning and performance management.
  • Strong analytical and problem-solving skills, with the ability to analyse large amounts of data and make data-driven decisions.
  • Knowledge of network architecture, devices, protocols, and performance metrics.
  • Ideally holding current or previous CCNA
  • Proficiency in network capacity planning and forecasting models and tools
  • Familiarity with network monitoring and management tools such as SNMP, ICMP, SolarWinds
  • Excellent communication and interpersonal skills, with the ability to work collaboratively with cross-functional teams.
  • Detail-oriented with strong organisational skills.
  • Ability to obtain Enhanced CRB, BPSS and SC clearance is required.

About Capita Technology and Software Solutions (TSS)

Capita Technology and Software Solutions (TSS) is a newly formed global shared service, responsible for delivering innovation and digital transformation for Capita's businesses and clients. We work collaboratively with Capita's divisions to shape the right digital technology solutions to help clients work differently, engage differently, sell differently and to be resilient to whatever next comes their way. We create innovative technology and software solutions for Capita's clients and businesses while ensuring secure, resilient and predictable service delivery. TSS brings together colleagues from across Capita into a single function to deliver world-class technology and software solutions for Capita's businesses and clients.

What's in it for you?

  • Opportunity to progress your career.
  • 23 days annual leave (rising to 27 days with time) with opportunity to buy more leave.
  • The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice.
  • Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform.
  • Company matched pension, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave and plenty more.

You'll get the chance to follow your chosen career path anywhere in Capita. You'll be joining a network of experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that.

What we hope you'll do next:

Choose 'Apply now' to fill out our short application, so that we can find out more about you.

To view our Covid-19 and process adjustments information, please visit the Capita Careers site.

We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless  of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic.