Private Patient Coordinator | Woodthorpe Hospital | Full Time 37.5 Hours
An exciting opportunity has arisen for an experienced, driven and dedicated individual to join our private patient services team. Based at the Woodthorpe Hospital, the main objective of the role is to assist in growing the Self-Pay and Private Medically Insured admissions to defined targets for Woodthorpe Hospital. This is a busy and demanding role so candidates will need to be enthusiastic, highly motivated and have a flexible approach to their role to ensure the needs of the service are met. They will have the flexibility to respond to requests from consultants and colleagues and will be able to work under their own initiative. The role will report to the Private Patient Manager and work with Consultants, Consultant Secretaries, Heads of Departments, Clinical and Administration Teams. The working hours are 37.5 hours per week with flexibility, as required, to meet the needs of the role.
What you will bring:
Previous sales and marketing experience
Strong customer service skills
Ability to manage a portfolio of private patients from initial call to admission
Sound computer skills using the MS Office
Confident in engaging with a variety of people
Articulate, with excellent communication skills in person, over the phone and in writing
The highest standard of personal presentation
Goal focussed and results-driven
Private healthcare experience - desirable
In return we offer:
25 Days Leave + Bank Holidays
Buy & Sell Flexi Leave Options
Private Pension where Ramsay will match up to 5% after a qualifying period
Flexible shift patterns available where possible
Enhanced Competitive Parental Leave Policies (launched 2023)
Private Healthcare for you and dependents includes online GP
Life Assurance (Death in Service)
Free Training and Development via the Academy
Free Parking on site for workers (where possible)
Subsidised staff restaurant (where possible)
Over 8,000 discounts and special offers via benefits portal
Book discounted cinema tickets on the dedicated cinema portal
The Blue Light Card Scheme
About us:
The Woodthorpe Hospital is a 42 bedded private hospital on 2 wards offering multi-speciality surgery for day cases and inpatients stay for both private and NHS patients. It is a very busy Hospital with patients seen by many different speciality consultants including Orthopaedics, spinal, gynaecology, urology, gastroenterology, dermatology and ENT.
Ramsay Health Care UK is a well-established global hospital group with over 50 years' experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.
We love people with a positive, "can do" attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success.
We know our people are our greatest asset, our business is growing and we would like you to join us. "The Ramsay Way" culture recognises that people - staff and doctors - are Ramsay Health Care's most important asset and this has been key to our ongoing success.
We are proud of our 'Speak Up for Safety' programme and ensure that the patient is at the heart of everything we do. Join us and have more 'Time to Care'.