Receptionist at Kents Hill Park
Kents Hill Park is a dedicated hotel, meeting and training centre, ideal for residential conferences. It is a part of The Venues Collection; five easily accessible properties located across the UK - a division of Levy UK + Ireland.
We are currently looking to hire a Hotel Receptionist who has a solid background in customer service and knows how to provide a warm, welcoming experience for our guests.
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
- Aviva Digicare - Free annual healthcare check
- Exclusive Benefits + Wellbeing site (Perks at Work)
- Entertainment discounts - up to 55% off cinema tickets
- Health + Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)
- Travel discounts - Discounts with holiday companies such as TUI and Expedia
- Meals on duty
- Pension scheme and Life Assurance
- Employee Assistance Programme
- 23 days + BH's and additional day off for your birthday
- 2 days additional leave, following return from Maternity leave during first year back
- Competitive and supportive family benefits
- Day off for baby's 1st birthday
- Holiday purchase scheme
- On-going training & development and career pathways
- Professional subscriptions paid
- Financial wellbeing programme and preferred rates on salary finance products
More about the role
Our Hotel Receptionists are responsible for fabulous first impressions, pre-prepared guest welcome and immaculate administration, including:
Hotel guests' welcome with check-in administration
Showing guests to their bedrooms with full venue and bedroom information
Liaising with all departments to ensure we are always ready for each guest including special requests
Hotel guests' departure with check-out administration including payments
Office duties including filing, reporting, etc
Assisting guests with their telephone and email enquiries / reservations, offering friendly advice to sell our bedrooms and up-sell other products
Who you are
Vibrant personality with great communication skills
Real passion for people and exceeding guests' expectations
Self-motivated professional with excellent attention to detail
Energetic team player with positive can do' attitude
Previous relevant experience is essential
About us
At Levy UK + Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered.
Join us in our journey towards a more diverse and inclusive world, where every person has the chance to thrive and contribute their unique talents. Together, we can achieve greatness.