Release Manager
Salary & Benefits: Salary £46,294 - £59,351 per annum dependant on experience, annual bonus, attractive pension scheme (Up to 10% company contribution), life assurance cover of 4 times pensionable salary and 25 days annual leave, bank holidays, plus a wellness day and development opportunities in line with the Release Manager progression plan. We also offer a fantastic flexible benefits package, where you can choose from benefits such as health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Colleagues also have access to a retail savings scheme, online GP service, cycle to work scheme, gym membership discounts and many more!
We work in a hybrid fashion with colleagues working from home for the majority of the time with visits to our home office of Midway Bradford as and when necessary.
The role is permanent and is for 37 hours per week.
There is the opportunity to participate and contribute to the Teams Standby rota as well.
We have an exciting opportunity for a Release Manager to join the Tech Change team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you?
What we do:
Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it's so much more than this.
We look after communities, protect the environment, and plan to look after Yorkshire's water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region's health, wellbeing, and prosperity.
New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. Tech Change are a key part of how we plan to meet the changing expectations of customers and regulators.
The role will involve planning and marshalling resources in order to plan and manage the Customer release schedule covering all changes and for all customer applications (both packages and bespoke) through all environments into production.
Where you fit in:
As our Release Manager you will
- Planning and assurance of the Customer release schedule (scope to include Customer ART, strategic Customer modernisation projects and Operational maintenance activity).
- Management of the Customer release CAB process. Assurance of release candidates prior to escalation to the central release management team.
- Owner of the Customer TEC Delivery forum on behalf of the RTE.
- Oversight of all changes moving through Microsoft DevOps including the generation of change submission forms and risk assessment documentation.
- Proactive communication of Customer release content (pre and post release).
- Co-ordination of logistical support to shared deployments (e.g. YorBill) - controls, readiness, risk management, schedule of events incl. touch testing, event support (incl. out of hours)
- Improvements and opportunity management to Releases as a Service to Customer
What skills & qualifications you will need:
- Experience in a Team Lead role within a professional IT environment planning, installing, maintaining, and supporting business applications.
- Knowledge of the application development lifecycle
- Experience of problem management capacity management and release management
- Experience of the ITIL principles (Including Incident, problem change management processes, service transition, service operations, service level management, service asset and configuration management and knowledge management)
- Good understanding of technical IT issues to enable discussions with internal and external technical specialists
- Good understanding of applications and data security
You will also benefit from having:
- Experience working in a Dev Ops environment
- Knowledge of server administration and data querying
- Experience of working within a large organisation that provides Utility services
- Experience of implementing methodologies and practices with agile, CI/CD, environment
- Educated to degree level and or with appropriate professional qualification
We embrace a flexible working model, where our hybrid setup typically requires an average of one day in the office per month. This could be slightly more when collaborative efforts, training or meeting deadlines demand it. For those who prefer to work on-site, our office is open Monday-Friday during working hours.
If you're an experienced Release Management professional and want to help us deliver exceptional service for our customers whilst protecting the environment, then apply today to find out what a career with Yorkshire Water can offer for you.
We are proud to serve the Yorkshire region and are committed to creating a diverse and inclusive environment that is reflective of the communities we serve. We strongly encourage candidates of all different backgrounds to apply.
If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance.
Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.