About Us
Come and be a part of The Investigo Group (TIG), a dynamic coalition of cutting-edge tech firms specialising in Platform, Software, Data, AI and other bleeding-edge technology solutions. Our innovative prowess spans the globe while proudly hailing from the United Kingdom.
The group is multi-functional with a large portfolio of B2B products and services.
Our ecosystem is made up of: IIS, Providing secure internet access in both the public and private sectors. Its mission? To deliver world-class secure internet capabilities enhancing productivity across diverse skillsets and organisations. Vestigo Consulting is our training and consultancy company, tailored around specialist sector-specific knowledge, and provides regular courses and CPD for our community. The Consultancy side concentrates on expert support of our customers as well as specifically assigned individual deployments. CollaborAIte is a bleeding-edge company that provides our Data and AI capability. A collaborative partner for designing user-centred secure data solutions to overcome operational hurdles, delivered through design thinking and agile coaching.
Diversity, Equity, and Inclusion (DEI) are at the heart of The Investigo Group (TIG). We're dedicated to creating a workplace where people from all backgrounds are not only welcome but empowered to excel. We actively seek diverse talent, promote fairness, and foster an inclusive environment where every voice matters, driving innovation and progress in our dynamic tech community.
The group provides bespoke, secure, user-centric products fuelled by deep technical knowledge advanced data and analytical skills.
We proudly stand as a global leader in this space, partnering with esteemed entities that require these advanced forward-thinking capabilities. These partnerships have been forged from our understanding of customer challenges, as well as our expertise in developing world-leading enterprise product sets.
Join us at TIG, where innovation knows no bounds, and together, we'll shape the future of technology solutions for a safer, more efficient world.
About the Role
Are you a highly skilled and motivated Senior Infrastructure Engineer with a passion for building robust systems and collaborating effectively? We're seeking an individual who will play a pivotal role in designing and constructing our Group’s infrastructure, providing a stable and agile platform that supports new solutions and changes. You should ensure that infrastructure and systems effectively support the growing user base of the Group while maintaining a strong focus on communication and collaboration.
Key Objectives:
- Infrastructure Build: Lead the design and construction of a robust, secure, scalable infrastructure that supports the needs of the company and customers.
- Monitoring: Oversee monitoring of the environment, particularly in identifying and proactively managing security, capacity, and performance issues.
- Platform Development: Lead the development and maintenance of platforms required, such as SAN storage, hypervisor (e.g., VMware), and load balancers (e.g., Kemp).
- Datacentre Tasks: Attend the datacentre for tasks related to server implementations, network outages, and project work.
- Documentation: Develop and maintain procedure, project, and systems documentation.
- Change Management: Ensure all changes to the environment are effectively managed and communicated.
- Out of Hours Support: Take part in an out-of-hours provision in the case of critical system or network failures, as defined within the on-call agreement and rota.
- Administration Tasks: Perform prescribed daily, weekly, monthly, and annual technical and security administration tasks.
- SLA Compliance: Ensure that tickets are completed within business-agreed SLAs.
- Team Collaboration: Promote collaboration and guide team members on best practices, fostering a highly communicative and collaborative environment.
- Equality and Diversity: Demonstrate commitment to equality and diversity and promote non-discriminatory practices in all aspects of work undertaken.
- Adaptability: Promote good practice in working in various locations, remaining adaptable to suit business needs.
- Additional Tasks: Handle any other tasks or projects commensurate with grade.