Team Leader
HEATHROW
BACKGROUND
Heathrow Airport
Heathrow is the premier Airport in the UK and the 2nd busiest Airport in the world, with c62m passengers in 2022. The grounds maintenance service needs to wrap around the primary requirements of the facility with our teams working flexibly to deliver exceptional customer service.
The Heathrow contract entrusts Glendale to deliver the maintenance of over 16.5 hectares of shrub beds, 26.8 hectares of lawns, 170 hectares of biodiversity/conservation areas and 316 hectares of airside grass management. In addition to the significant grounds maintenance services offered, Glendale also maintains high profile sites within the Airport, including the Royal Suite, Compass Centre and Emirates Airbus A380 roundabout. Nature conservation is an important part of the service offering, with meadow and river management delivered to the Biodiversity Benchmark standard.
THE ROLE
As a Team leader you will report into the Contract Supervisor. The Contract Supervisor will have the organisation skills required to manage the day-to-day operation of the contract, working with the Contract Supervisor to ensure the delivery of the contract.
Key responsibilities of the role are to:
Liaise with your line manager to ensure the teams have the resources required to fulfil their tasks.
Liaise with the line manager on staffing requirements by producing and using reports and plans.
Be involved with the interviewing and recruitment of new employees, following the company's recruitment and onboarding procedure, ensuring the compliance of the contract within the company.
Monitor and approve operative holidays.
Produce scheduled and ad hoc work programmes, and assist with service delivery to ensure work programme tick sheets are administratively maintained.
Prioritise the workload of the team.
Monitor the efficiency and organise the maintenance of vehicles and machinery.
Issue rectification and improvement notices to the appropriate teams, ensuring they are fully conversant with the conditions of the notice.
Other responsibilities:
Communicate with customers and with your line manager on work related issues.
Communicate with your line manager on employee absences.
Communicate with suppliers on a regular basis.
Monitor work in line with inspection programmes and the quality assurance method statement.
Make recommendations on improvements to services.
Ensure the completion of workforce timesheets.
Provide quotations for services.
Support the maintenance of Environmental Standards and compliance with the BS EN ISO 14001:1996 standard at the contract.
Undertake any duties as may reasonably be required.
What can Glendale offer you?
Salary: Excellent + Benefits - Dependant on skills and competencies.
Generous annual leave
Employee health cash plan
Employee discount portal - discounts on travel bookings, high street vouchers, gift cards, cinema tickets, days out, leisure activities and your day to day spending
Cycle to Work scheme
Pension Scheme
Company sick pay
Career progression
Training and development
We are proud to be Equal Opportunity employers and are committed to inclusion and diversity
If you are interested in applying for this role, we suggest that you do so at the earliest opportunity to avoid disappointment as interviews will be held throughout the process. Please note that if you have not received correspondence within 21 days then please assume your application has been unsuccessful on this occasion