Salary & Benefits: Salary range - £24,665 - £30,632 per annum dependant on experience, company van, annual bonus, attractive pension scheme (Up to 10% company contribution), life assurance cover of 4 times pensionable salary and 25 days annual leave, bank holidays plus additional days in lieu of working bank holidays for operational roles, plus a wellness day and development opportunities in line with the Water Quality Sampling Officer progression plan. We also offer a fantastic flexible benefits package, where you can choose from benefits such as health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Colleagues also have access to a retail savings scheme, online GP service, cycle to work scheme, gym membership discounts and many more.
We have an exciting opportunity for a Water Quality Sampling Officer to join the Water Quality Team at Yorkshire Water.
Location: East Coast of Yorkshire and surrounding areas - Whitby, Scarborough, Pickering
This is a permanent role, working full time, 37 hours per week between a working window of 8:00am-6:00pm Monday - Friday. There will be out of hours working, included as part of the role, on a 1 week in 7 basis. This is covered by an operational standby rota, which attracts additional pay.
What we do:
Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it's so much more than this.
We look after communities, protect the environment, and plan to look after Yorkshire's water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region's health, wellbeing, and prosperity.
New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. The Water Quality function is a key part of how we plan to meet the changing expectations of customers and regulators.
Where you fit in:
As our Water Quality Sampling Officer you will-
Travel around the region as a lone worker, following strict procedures to collect water samples to fulfil the regulatory sampling programme.
Deliver exceptional customer service by resolving customer issues on site, or reporting them appropriately, as well as identifying any issues on fixed assets that relate to sampling.
Work flexibly and manage your own workload to maximise efficiency and accurately record sampling data.
Participate in an operational standby rota that involves out of hours working once fully trained.
What skills & qualifications you will need:
A full valid UK driving licence with less than 6 points on the licence.
Personal health and safety awareness is essential, along with your awareness of the health and safety of colleagues.
Excellent communication, interpersonal and customer service skills as you will be representing Yorkshire Water when meeting customers.
Effective organisational skills.
Flexible and adaptable approach to work as daily workload often subject to change.
Attention to detail and adherence to working to strict procedures.
You will also benefit from having:
Basic I.T. skills and the confidence to use these on a daily basis.
Experience of working outdoors in all weathers that includes working at heights or in enclosed spaces.
Experience of visiting customers on a cold call basis.
If you want to help us deliver exceptional service for our customers whilst protecting the environment, then apply today to find out what a career with Yorkshire Water can offer for you.
Please upload an up-to-date copy of your CV along with a cover statement outlining your relevant experience for the role.
Recruitment Process:
Closing Date: 8th May, 2024
We are proud to serve the Yorkshire region and are committed to creating a diverse and inclusive environment that is reflective of the communities we serve. We strongly encourage candidates of all different backgrounds to apply.
If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance.
Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.