Comserv UK Limited

Description

Our commitment to the Armed Forces Covenant

Comserv are committed to the Armed Forces Covenant, and promote that we are an Armed Forces-friendly organisation. We actively support:

  • the employment of veterans, recognising military skills and qualifications in our recruitment and selection process;
  • the employment of Service spouses and partners; partnering with the Forces Families Jobs Forum; and providing flexibility in granting leave for Service spouses and partners around a partner’s deployment;
  • our employees who are members of the Reserve Forces; granting additional leave for annual training; supporting any mobilisations and deployment;
  • our employees who are volunteer leaders in military cadet organisations, granting leave to attend annual training camps and courses; actively encouraging members of staff to become volunteer leaders in cadet organisations; supporting local military cadet units; recognising the benefits of employing cadets/ex-cadets within the workforce;
  • Armed Forces Day, Reserves Day, the Poppy Appeal Day and Remembrance activities;
  • Armed Forces charities and staff who volunteer to assist them;

We publicise these commitments through our literature and/or our website, setting out what we are doing and inviting feedback.

About us

Comserv (UK) are specialists in providing repairs, maintenance and planned maintenance for the social housing market. Comserv has used Vanguard’s Systems Thinking principles to design the first truly end-to-end service in the sector. We are passionate about putting our customers first and have designed our service around their needs. To our knowledge we are the only social housing service provider that has redesigned not only the front-end service but our entire organisation around Vanguard’s Systems Thinking Principles.

Delivered through our local, experienced and skilled team of over 150 Operatives we now carry out responsive repairs, planned works and property improvements to over 8,000 Local Authority properties. Our experienced Call Centre manages over 1,500 calls per day. Using a diverse team of skilled Operatives, we currently undertake around 400 visits to our customers’ homes per day from repairs to void works and disabled facilities to planned maintenance.

Our service term contract with Portsmouth City Council is valued at £15m per year.