Marks and Spencer

Our commitment to the Armed Forces Covenant

We recognise the value serving personnel, reservists, veterans and military families bring to our business and to our country. We will seek to uphold the principles of the Armed Forces Covenant, by:

• Promoting the Armed Forces: promoting the fact that we are an Armed Forces-friendly organisation, to our staff, customers, suppliers, contractors and wider public;
• Veterans: supporting the employment of veterans, recognising military skills and qualifications in our recruitment and selection process; working with the Career Transition Partnership (CTP) to support the employment of Service leavers;
• Service Spouses & Partners: supporting the employment of Service spouses and partners; partnering with Forces Families Jobs ; and providing flexible working opportunities;
• Reserves: supporting our employees who are members of the Reserve Forces; granting additional paid/unpaid leave for annual Reserve Forces training;
• National Events: supporting and recognising Armed Forces related events throughout the calendar year including Armed Forces Day, Reserves Day, the Poppy Appeal Day and Remembrance activities;
• Armed Forces Charities: supporting Armed Forces charities with fundraising and supporting staff to use their annual volunteer day (where and when available) to support as appropriate.  

About us

We’re a business that’s about people; the people who make our business happen and the customers they serve. We’re proud to employ a diverse range of people, from all kinds of backgrounds, in many different roles. To us, it’s essential to have a workforce that reflects the communities around us and the customers we serve. We value the different skills, knowledge and perspectives that individuals bring – and we’re passionate about getting the best from the wealth of talent we have within our organisation. 

At the same time, there are some important things the whole team share. A feeling of belonging. A sense of camaraderie and a commitment to making every moment special for our customers. It doesn’t matter if they’re interacting directly with customers in store, or working behind the scenes in our distribution centres and support offices. Everyone understands the role they have to play.