Business Support Officer

  • Job Reference: M036
  • Date Posted: 15 April 2024
  • Employer: Charnwood Borough Council
  • Website: https://www.charnwood.gov.uk/
  • Location: Loughborough, Leicestershire
  • Remote Working: Some remote working possible
  • Salary: £24,702 to £26,421
  • Sector: Administration, Call Centre / Customer Service
  • Job Type: Full Time

Job Description

Charnwood Borough Council in Leicestershire is an ambitious and dynamic organisation with a strong focus on supporting communities, looking after the environment, creating a thriving economy and serving around 183,000 people.

We are customer focused, both internally and externally.

We are looking for the latest members of the CBC team to deliver our aims and values.

The Repairs & Investment Section of Landlord Services are recruiting for a Business Support Officer to carry out administrative functions.

You should have experience in a customer focused role; you’ll be using various software packages to raise repairs orders for our housing stock, book appointments and process invoices.

You should be confident working with minimal direction, balancing competing priorities and responding to situations quickly.

You should be comfortable communicating with customers, colleagues and contractors by phone and email.

There are many benefits to working with us. The Council offers generous annual leave plus bank holidays; agile working for many roles; opportunities for professional development linked to many roles and access to the Local Government Pension Scheme.

The Council strongly believes a diverse and inclusive workforce helps make our services better. We value the individual strengths of each colleague and the potential they bring.

We are a Disability Confident Employer and strive to promote a disability confident culture.  To find out more about our Disability Confident commitments including reasonable adjustments and the guaranteed interview scheme please visit: www.charnwood.gov.uk/pages/equality_diversity_and_inclusion.

We have also signed the Armed Forces Covenant (AFC) and have achieved the AFC’s Employer Recognition Gold Award.

Colleagues are also actively engaged through our Staff Forum and groups such as our Health and Wellbeing Group and Equality Working Group. 

Interviews will take place at the Council Offices, Southfield Road, Loughborough LE11 2TX