Contact Centre Customer Sales Advisor - Dublin - weekdays only!

  • Job Reference: 35314
  • Date Posted: 25 April 2024
  • Employer: Sky Group
  • Website: https://www.skygroup.sky/
  • Location: Dublin, County Dublin
  • Remote Working: Some remote working possible
  • Salary: On Application
  • Sector: Call Centre / Customer Service
  • Job Type: Contract
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Job Description

Customer Sales Advisor -  Office hours Monday to Friday only!

 

Join Sky Ireland as a Customer Sales Advisor in our Dublin contact centre earning €27,473 per annum with the opportunity to earn up to 18% bonus each year. It’s our people that make Sky a truly exciting and inclusive place to work – a place where you can be yourself and let your skills shine.

Our contact centres have embraced hybrid working which means you’ll split your time between home and the office.  

What you’ll do:

  • Take inbound calls from existing customers who are thinking about cancelling all or part of their subscription.

  • Get to know your customer through great conversations to assess their needs & overcome any objections they may have and make sure they have a package that suits their needs best.

  • Be available to support our customers Monday to Friday between the hours of 9am – 5:30pm

Training and Development is hugely important to us which is why we’ll teach you all you need to know about our award-winning products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor.

What you’ll bring:

  • A passion for great customer service

  • Target driven

  • Brilliant at connecting with people

  • Ability to understand our customers’ needs

  • Creative approach to problem solving

  • Willingness to learn new skills

What we offer:

  • Regular incentives & rewards

  • In-depth sales training, that can be applied to any sales environment

  • Clear progression path, with opportunities to upskill through our Advisor Development Program and Emerging Leader Program

The Benefits:

At Sky Ireland, we offer our employees an extensive list of benefits, including:

  • Free Sky TV, along with discounted broadband

  • Private healthcare with Laya Healthcare

  • Annual Sharesave scheme

  • Sky pension plan and Life Assurance which gives you extra piece of mind

  • Dental healthcare options

  • Cycle to work scheme

  • Exclusive discounts from over 800 retailers