Insurance Support Officer
Public Protection
Permanent
NS5 - £23,893 - £24,294 per annum (Pay award pending)
37 hours per week
We are now recruiting for an Insurance Support Officer to join our team. In this role, you will provide timely and diligent support for any insurance claims made to the council and ensure the insurance claims records are maintained, kept up to date and accessible to key officers to ensure oversight and reporting can be undertaken.
We offer a competitive salary, enrolment in the local government pension scheme, a generous annual leave entitlement that increases with service, free car parking**, a whole host of family-friendly benefits, flexi-time, hybrid working, 1 days’ paid volunteering leave, a health cashback plan, access to an employee benefits platform and £10/month membership at one of our four gyms in the district.
Your duties will include, but not be limited to:
- Provide day to day support on the delivery of all Insurance Claims made to the council including responding to emails and calls from claimants or insurance companies.
- Support the team to ensure that Insurance Claims made to the council are assessed and considered in line with council policies and procedures and insurance coverage.
- Ensure delivery of operational targets required in relation to processing claims and the transfer of information as required from the insurance companies to the council and any claimants including the delivery of service through Service Level Agreements.
- Updating and maintaining claims on the claims management system.
- To assist in the upkeep of data within the risk management software system.
- Produce quarterly data to assist in the management of insurance claims and strategic/operational risks.
We are looking for candidates with demonstrable experience in providing administrative support and advice in a functionally diverse organisation and experience of working in an office environment.
For an informal chat about the role, or for more information, please contact Richard Bates – Richard.Bates@newark-sherwooddc.gov.uk
Closing Date: 13th May 2024
Interviews : To be confirmed
As an employer, we promote an inclusive working environment to maintain and develop a forward thinking and diverse workforce.
Veterans/family of forces/ex-forces, those in care/care leavers, and candidates who declare a disability (as defined under the Equality Act 2010) will be guaranteed an interview provided they have demonstrated that they meet the essential criteria of the post as detailed in the Person Specification on their application form.
*Current pay offer still under negotiation
**Free staff parking is valid until 31st July 2024.