Contract Type: Permanent
Working Hours: 37 hours per week
An enhanced Disclosure and Barring Service (DBS) with a Children’s Barred List check is required for this post.
We are seeking an experienced Operations Manager to oversee the day-to-day operations of Leisure World, ensuring a safe and clean environment for our customers. Your responsibilities will span Aquatics, Beauty, and Cleaning, maintaining quality standards and meeting customer needs.
As an Operations Manager:
- Experience will include technical skills in Normal Operating Procedures, Emergency Action Plans, and Risk Assessments within a Sport & Leisure environment.
- You will drive performance to achieve financial targets and KPIs, ensuring correct staffing levels and adherence to operational standards.
- Responsibilities include staff management, HR, health & safety compliance, and collaboration with other departments for quality assurance and customer service delivery.
- You will be expected to Oversee or/and deliver Swim Teacher and National Pool Lifeguard Qualification training courses.
- The successful candidate would ideally have similar experience within the public or private sector.
- Experience of working with a quality management framework such as QUEST would be an advantage.
Our full time position will work 37 hours per week. Early morning, evening and weekend working will be required, as well as Duty Officer shifts and participation in on-call rota for all sites. You will provide cover for the Operations Manager at our Colchester Sports Park and Joint use sites, as well as deputising for the Multisite General Manager when necessary.
Your home site will be Leisure World Colchester; however, you will be exposed to multiple sites within the Leisure World portfolio and in this multi-skilled role, there will be opportunity for training, growth, development, and promotion.
If you're a dynamic leader with a passion for sport and leisure, committed to delivering excellence in operations management, we want to hear from you. Join us in providing a safe, clean, and enjoyable experience for our customer.
We reserve the right to close the vacancy early should a preferred candidate be identified; therefore, early submission of your application is encouraged. Interviews will be held as and when candidates are successfully shortlisted.
For further information regarding this vacancy, please click here.
Colchester City Council has a wide range of services and facilities that can involve dealing with children or vulnerable adults. We treat our obligations for the safety of children and vulnerable adults seriously and expect our staff to be committed to the principles of our published policies and to adhere to the procedures contained within them.