N582 Registration Officer - Role Profile
The Registration Service is looking for two enthusiastic individuals with good communication and customer care skills to join our busy team of registrars. A general knowledge and understanding of registration legislation and processes is required with the ability to meet the statutory requirements and responsibilities of the post.
Experience of working in a Registration Service is desirable, applicants must demonstrate that they are able to work on their own initiative, have a proven track record of delivering excellent customer service, good communication skills, the ability to work in an ever changing environment with high levels of accuracy and people skills.
The successful candidate will be registering births, deaths and stillbirths and take notices of marriage and civil partnership. There will be occasional attendance at ceremonies. You must be able to deal with distressing situations and be assertive to provide a professional service whilst always displaying empathy.
The successful candidate should be resilient, self-motivated and have an eye for detail. They should also have experience of working in a customer focused environment with excellent data entry skills and IT skills.
A flexible approach is essential. The roles are Monday to Friday and you will be required to work Saturdays on a rota.
Certain people are disqualified from being appointed as a Registration Officer - Regulation 5 of the Registration of Births, Deaths and Marriages Regulations 1968 specifies the disqualifications for a registration officer.
• a person who is, or has been during the 12 months preceding the date on which the appointment is to take effect, a member of the council or of a committee of the council having duties in relation to the appointment of registration officers;
• an officer or servant, other than the clerk or deputy clerk, of a LA employed by them in the performance of duties relating to their functions as a burial authority;
• a person holding office as an authorised person, secretary (for marriages) of a synagogue or registering officer of the Society of Friends;
• a minister of religion, a medical practitioner, a midwife, an undertaker or other person concerned in a burial or cremation business, a person engaged in any business concerned with life insurance, or a person engaged in any other calling which would conflict with or prevent the proper performance of the duties of the office for which they are a candidate.
The Disclosure & Barring Service Check requirement for this post is: Basic Check
For more information or an informal discussion regarding the position, please contact Victoria Mead 01752 305906 - Team Leader or Karen Thomas 01752 398074 - Service Manager.
Plymouth City Council is an equal opportunities employer. All applicants will be considered for employment regardless of age, care experience, disability, gender reassignment, marriage/civil partnership, pregnancy/maternity, race, religion/belief, sex or sexual orientation.
As part of our commitment to promoting equality we offer guaranteed interviews to those who meet the essential criteria and are considered disabled, care experienced or are an Armed Forces Service Leaver within the last two years.