Full time 37 hours per week (permanent contract – FPS0535P)
Offering Hybrid working arrangements of partial home/office working
Salary Grade 2 i.e. £23,500 - £24,702 per annum
We are looking for a confident individual who can provide administrative support to the team processing Council Tax billing, Housing Benefit and Council Tax Reduction. If you have experience of working in an office environment, have good customer service skills and the required level of qualifications, numeracy and literacy set out in the person specification, we would love to hear from you. Full training will be given for the right candidate.
You will be part of the Revenues and Benefits Administration Team providing support to the teams within Benefits and Council Tax. This will involve undertaking tasks associated with applications of Housing Benefit, Council Tax discounts and Council Tax liabilities. You will be responsible for dealing with customer queries either in person, telephone, email or in writing. You must therefore have effective communication skills, both written and oral and have the confidence to deal with difficult or sensitive situations.
This position will be subject to a Basic Disclosure & Barring Service check.
If you would like more information about the role, please contact Tracy Tapley at tracy.tapley@bassetlaw.gov.uk or Lydia Green at Lydia.green@bassetlaw.gov.uk or phone (01909) 533 533.
We will value your contributions, give you access to a free healthcare cash plan and benefits, offer a very generous 26-32 days holiday package (rising incrementally each year) plus public/bank holidays, and give you the option to purchase additional annual leave tax-free. We will double your monthly pension contributions and provide the option to join our shared cost AVC scheme, offer discounted car parking of around £4 per month, and family friendly policies. All new employees will be able to choose a welcome gift from the following options; 3 months free BPL gym membership, 1 years National Trust, British Heritage or RSPB Membership. Alternatively you can opt for a tree to be planted in the Bassetlaw area.
To apply please visit www.bassetlaw.gov.uk/jobs-and-careers/ where you can upload your current CV and a covering letter or supporting statement. Please ensure you detail your experience, qualification, skills, achievements and/or abilities that are relevant for the role that you are applying for.
INTERVIEW DATE: Wednesday, 22 May 2024