We are looking for a dynamic individual for this new role of Senior Traveller Officer. You would be the lead officer in all aspects of day to day management of the council owned traveller sites. This will include, monitoring and reporting on the condition of the sites, managing the waiting lists, allocation of pitches, ensuring service users comply with the terms of their written agreements, collection of weekly rent and ground maintenance fees, collection of arrears, and managing unauthorised encampments.
This role will be both challenging and complex and you will need excellent communication, partnership and collaboration skills to work to resolve what can often be very challenging issues. You will need to be fully competent in the use of Information Technology systems, and hold a clean full UK driving licence.
Ideally you will have previous experience or sound knowledge of the welfare benefits systems and reforms and of social landlord and tenant law and practice. Previous experience in a regulatory/enforcement role would also be advantageous.
Shortlisted candidates will be interviewed in person on 4th April 2024 at our Plough Lane, Hereford offices, subject to successfully completing an IT skills assessment which will take place on the same day.
Benefits of working for Herefordshire Council:
- A competitive salary, generous holiday entitlement, and access to our contributory pension and staff benefits scheme, which includes:
- Pension Scheme Enrolment in the Local Government (LGPS)
- Generous Annual Leave: 31 days’ annual leave (pro rata) plus bank holidays. You can also purchase an additional 10 days per annum
- Flexible working: flexi-time, job-share, part-time hours and, in some instances, home working
- Employee Assistance Programme: 24/7 access to support and counselling
- Payment of professional membership fees
- Pick your perks – our benefits include access to a range of retail, leisure, holiday and health benefits. This includes savings, cash back and discounts.
We welcome applicants whatever their personal characteristics or social identity. All requests for flexible working arrangements and reasonable adjustments will be considered.
The following candidates will be interviewed if they meet the essential criteria for the post they are applying for:
•Those who indicate that they have a disability. This is part of our commitment to the “Disability Confident” scheme;
•Those who indicate in their supporting statement that they are an Armed Forces Veteran or Reservist. This is part of our pledge to support the Armed Forces Covenant;
•Those who indicate in their supporting statement that they are a Herefordshire care leaver. This is part of our commitment to supporting young people leaving our care.
Please refer to the Job Description and Person Specification for more details of this role.
To apply, please submit your CV and complete the supporting statement within the application form, referring to the job description & person specification, detailing how you meet the specific requirements of the role.
Please note that only shortlisted candidates will be contacted. If you would like to obtain details regarding feedback on your application please contact Hoople Resourcing at: enquiries@hoopleresourcing.co.uk